
Please email your electronic resources issues to library@kaust.edu.sa or submit it via our online form.
Provide us with the following information:
- Problem URL
- Brief description of the problem
- Time and Date of access
- Internet Browser used: eg. Internet Explorer, Firefox, Google Chrome, Safari, Opera etc
- Version of Internet Browser
- Location access: eg On or Off campus. If on campus, ask for the exact location
- Screen capture of the error message / screen